If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095
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Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting
Some people like myself have downgraded to iTunes 12.4.3 to get access to Apple Music. I suspect Apple isn't going to offer an iTunes update for the small number of Apple Music customers using El Capitan, but it's disappointing to be abandoned. El Capitan 3:47: 1 Song, 3 Minutes. Also Available in iTunes More By Packy See All. The Parlay 2013 The Transition 2013 Same Difference 2014 Mad Lifey. The last solution is to remove and reinstall iTunes. One way to do this is: Launch the Terminal app, which you can find in the Utilities or Applications folders. Use the command cd /Applications/. Follow this with sudo rm -rf iTunes.app/. If you are asked, enter your password then hit Return. The point of doing it this way is that it instantly.
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Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.
LincDavis July 2014 post on resetting sync services when iTunes not responding - https://discussions.apple.com/thread/6452007?answerId=26308435022#26308435022
LincDavis June 2015 post on other things to try - https://discussions.apple.com/thread/7082555?answerId=28397802022#28397802022
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New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/thread/6577994?answerId=26760759022#26760759022 - delete all backups from old phone.
Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/thread/6912051?answerId=28002758022#28002758022
https://discussions.apple.com/thread/7293439?answerId=29154537022#29154537022 - deleted iTunes application then re-installed
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July 2016 Lawrence_Finch post - https://discussions.apple.com/thread/7607661?answerId=30402529022#30402529022 - dirty connection?
Sep 21, 2016 8:18 AM